Process for Redressal of Investor's Grievance
SBI Mutual Fund is strongly committed to provide best in class experience to our investors. Our commitment is to give you satisfaction every time you interact with us.
You may get in touch with us at multiple touch points and here are the ways you could reach us and provide us with an opportunity to address your queries / grievances. You will be provided with a grievance registration number for your reference.
1800 425 5425 (Toll Free No)
OR 022 27786551 / 022 27786501 (Non toll free -local charges applicable)
Timings: From 8:00 AM to 8:00 PM (Monday to Saturday)
Branches / Investor Service Centers
You can also walk-in to any of our branch offices nearest to you and our trained Customer services staff will be glad to be of assistance. For a list of our branch offices, please
Level 2 - Investor Relations Officer
In case you are not satisfied with the response/resolution provided, you may contact the Investor Relations Officer of SBI Mutual Fund: Mr. Rahul Mayor.
Phone No.: (022) 6179 3000
If your communication was a complaint and you are still not satisfied with the resolution you may have received; you may choose to approach our Sr.Vice President (Operations & Customer Service): Mr. CB Gopalakrishnan.
Remedy through the Regulator viz.SEBI
If not satisfied with the responses from SBI Mutual Fund, you can lodge your grievances with SEBI at
http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll-Free Helpline at
1800 22 7575 / 1800 266 7575.