​​​ Process for Redressal of Investor's Grievance​

SBI Mutual Fund is strongly committed to provide best in class experience to our investors. Our commitment is to give you satisfaction every time you interact with us.

You may get in touch with us at multiple touch points and here are the ways you could reach us and provide us with an opportunity to address your queries / grievances. You will be provided with a grievance registration number for your reference.

Level 1:

Telephone:

1800 425 5425 (Toll Free No) OR 022 27786551 / 022 27786501 (Non toll free -local charges applicable) Timings: From 8:00 AM to 8:00 PM (Monday to Saturday)

Email:customer.delight@sbimf.com

Branches / Investor Service Centers

You can also walk-in to any of our branch offices nearest to you and our trained Customer services staff will be glad to be of assistance. For a list of our branch offices, please click here

 

Level 2 - Investor Relations Officer​​​

In case you are not satisfied with the response/resolution provided, you may contact the Investor Relations Officer​ of SBI Mutual Fund: Mr. Rahul Mayor.

Email:headcustomerservice@sbimf.com

Phone No.: (022) 6179 3000

Level 3

If your communication was a complaint and you are still not satisfied with the resolution you may have received; you may choose to approach our Sr.Vice President (Operations & Customer Service): Mr. CB Gopalakrishnan.

Email Id:svpoperations@sbimf.com

Remedy through the Regulator viz.SEBI

If not satisfied with the responses from SBI Mutual Fund, you can lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.

Our Customer Care no. 1800 425 5425 / 1800 209 3333 (Toll Free) | Now give a Missed Call on “8010-968-318” from registered mobile number to receive complete valuation of your Folio(s) via SMS.