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INVESTOR GRIEVANCE REDRESSAL

PROCESS For REDRESSAL OF INVESTOR'S GRIEVANCE

SBI Mutual Fund is strongly committed to provide best in class experience to our investors. Our commitment is to give you satisfaction every time you interact with us.

You may get in touch with us at multiple touch points and here are the ways you could reach us and provide us with an opportunity to address your queries / grievances. You will be provided with a grievance registration number for your reference.

Level 01

Toll Free No : 1800 425 5425

Non Toll Free No : 022 27786551 / 022 27786501 (local charges applicable)

Timings : From 8:00 AM to 8:00 PM (Monday to Saturday)

Email :
customer.delight@sbimf.com

Branches / Investor Service Centers

You can also walk-in to any of our branch offices nearest to you and our trained Customer services staff will be glad to be of assistance. For a list of our branch offices, please Click Here

Level 02

INVESTOR RELATIONS OFFICER​​​

In case you are not satisfied with the response/resolution provided, you may contact the Investor Relations Officer​ of SBI Mutual Fund :
Mr. Rahul Mayor.

Phone : (022) 6179 3000

Email :
headcustomerservice@sbimf.com

Level 03

If your communication was a complaint and you are still not satisfied with the resolution you may have received; you may choose to approach our Vice President (Customer Service) : Mr. Danish Kazi.

Email :
vpcustomerservice@sbimf.com

Remedy through the Regulator viz.SEBI

If not satisfied with the responses from SBI Mutual Fund, you can lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.