SBI MF - Feedback

HOW TO INVEST

TOOLS & CALCULATORS

LEARNING CENTER

Feedback

PERSONAL DETAILS

Name

E Mail

Tel

Mobile

HAVE YOU EXPERIENCED OUR CONTACT CENTER - PLEASE RATE EACH OF THE FOLLOWING

	Excellent (5)	Good (4)	Satisfactory (3)	Needs Improvement (2)	Below Standard (1)
Ease with which you could reach the Contact Centre
Knowledge of Customer Service Officer
Was the Customer Service Officer polite and helpful
Was the response prompt and accurate
How was your experience in getting the NAV through Voice Recognition Module
Friendliness / Helpfulness of staff
Overall experience

Any Comment

QUALITY OF SERVICE - INVESTOR SERVICE CENTER( ISC)/INVESTOR SERVICE DESK (ISD)/CORPORATE OFFICE

Did you contact our ISC

ISD

ISP

Corporate Office

	Excellent (5)	Good (4)	Satisfactory (3)	Needs Improvement (2)	Below Standard (1)
Ease of Contact
Ability to understand the problem & provide solution
Friendliness / Helpfulness of staff
Was complete and accurate information provided
My overall experience

Any Comment